Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming and betting should be enjoyed as a form of entertainment only. Gambling should never be considered as a way to earn money or solve financial problems. It is important to approach gaming with a balanced perspective and to gamble only with money you can afford to lose.
We are committed to promoting responsible gaming practices and ensuring that all players have access to tools and support to maintain healthy gaming habits.
Age Verification
Gaming on Parimatch is strictly for individuals who are 18 years of age or older, or above the legal gambling age in their respective jurisdiction in India. We implement strict age verification procedures to ensure that only eligible players can access our platform.
If you are under the legal age for gaming in your region, we urge you not to attempt to register or participate in any gaming activities on our platform.
Warning Signs of Problem Gambling
It is important to recognize the early signs of problem gambling. If you experience any of the following, please seek help immediately:
- Chasing Losses: Continuing to gamble in an attempt to recover money you have lost
- Loss of Control: Unable to stop or reduce the amount of time and money spent on gaming
- Hiding Gambling: Concealing gaming activities from family, friends, or loved ones
- Neglecting Responsibilities: Gambling interferes with work, school, or family obligations
- Using Gambling to Escape: Gambling to escape from stress, anxiety, depression, or other emotional problems
- Borrowing Money: Taking loans or using credit to fund gaming activities
- Mood Changes: Becoming irritable, anxious, or aggressive when unable to gamble
- Preoccupation: Constantly thinking about past gaming or planning the next gaming session
- Tolerance: Needing to gamble larger amounts to achieve the same level of excitement
- Failed Attempts to Quit: Multiple unsuccessful attempts to reduce or stop gaming
If you recognize any of these signs in yourself, please reach out for support immediately.
Self-Help Tools and Features
Parimatch provides several self-help tools to support responsible gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the amount of money you are willing to lose during a gaming session
- Reality Checks: Enable periodic reminders during gaming sessions to help you stay aware of the time and money spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the platform if you feel your gaming is becoming problematic
- Account Cooling Off: Request a temporary suspension of your account to take a break from gaming
These tools are available in your account settings. We encourage you to use them proactively to maintain control over your gaming activities.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organizations:
India
- All India Gaming Federation (AIGF): Resources and guidelines for responsible gaming in India
- AASRA (Suicide Prevention): Toll-free helpline: 9820466726 (available 24/7) - for mental health support and crisis counseling
- iCall Helpline: Phone: +91 9152987821 | Email: hello@icallhelpline.org (emotional support and counseling)
International Organizations
- GamCare (United Kingdom): www.gamcare.org.uk - Free, confidential support for problem gambling
- GamStop (United Kingdom): www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au - Free counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org - Resources and helpline
- National Council on Problem Gambling (United States): www.ncpgambling.org - Helpline: 1-800-522-4700
Seek Help Today
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help immediately. There is no shame in seeking support. Professional counselors and support groups are available to help you regain control.
Remember: Gambling should always be a form of entertainment, not a source of income or a way to cope with life's challenges. Your well-being is our priority.
For immediate assistance, contact one of the support organizations listed above or speak with a mental health professional in your area.